Low Skills are Widespread in Service Sector, but Investments in Worker Upskilling can Pay Off

By Amanda Bergson-Shilcock, March 29, 2017

Limited math, reading, and technology skills are a widespread challenge among US workers, as documented in NSC’s Foundational Skills in the Service Sector report. But companies that invest in their workers’ skill building can see payoffs not only for the workers themselves, but for the business bottom line.