American Workers’ Digital Skills: What the data tells us

By Amanda Bergson-Shilcock, June 03, 2020

Even before the COVID-19 pandemic, American workers were facing new digital demands. Now, as workers and businesses scramble to adapt to a rapidly changing economic environment, digital skills have become a threshold competency. Home health aides use tablet computers to track patient information; grocery store workers use customized mobile apps; and manufacturing workers use augmented reality tools. But what do we really know about workers’ digital skill abilities and gaps?

In this webinar:

  • Hear a detailed perspective on US workers’ digital skills pre-pandemic, including breakouts by industry and demographic category.
  • Find out what data from a rigorous nationwide assessment tells us about the new landscape of digital skills — and how the pandemic may change this landscape in the months ahead.
  • Wear your data hat and get ready for some pie charts!


Amanda Bergson-Shilcock, National Skills Coalition
Dr. Bitnara Jasmine Park, American Institutes for Research